We strive our best for 100% customer satisfaction, but mistakes can be made. At CopperCapowns if a mistake is ever made (or if you are dissatisfied with your purchase) please feel free to call us ASAP. We will take care of any issues. 1-302-933-8253, 1-302-864-5031, or firstname.lastname@example.org, email@example.com. We will handle it Politely and Swiftly.